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Aspirations

A career in the administrative, information management, personnel, or human resource management fields, ideally with a youth service, governmental or community service agency, either non-profit or profit. This firm should be willing to invest in and utilize and seek upgrades to basic information technology tools which individuals like myself, can use them to further the aims, mission, goals and most importantly the marketing and promotion of the agency or firm to its customers, clients and supporters.

Education

Eastern Kentucky University, Richmond, Kentucky. Master of Science degree in 1992. Major/Concentration: Recreation & Parks Administration; Outdoor Education.

Eastern Kentucky University, Richmond, Kentucky. Bachelor of Arts degree in 1982. Double Major: Speech Communications & Human Relations; Public Relations.

Completed fourty hours above the Master's degree in areas of organizational communication, recreation, education/computer literacy & health education toward an eventual Doctorate in Communications.

Graduate of Army Command and General Staff College, Fort Leavenworth, Kansas in 1993; Signal Officer Advanced Course, Fort Gordon, Georgia in 1986 and Adjutant General Officer Advanced Course, Fort Benjamin Harrison, Indiana in 1985.

Employment

  Residence Hall Management in progressively increasing positions of responsibility at a regional university in Kentucky (Eastern Kentucky University, Richmond, Kentucky), serving as a Desk Receptionist, Resident Assistant, Senior Resident Assistant, as the first Staff Assistant hired, as Assistant Resident Director of the second largest men's residence hall while an undergraduate student (12/78 to 8/82); returning to serve as Assistant Resident Director of the same residence hall, later as Assistant Director of the largest men's residence hall on the campus, as Assistant Area Coordinator with responsibilities in three residence halls as well as information management duties, & as Assistant Area Coordinator with duties of marketing, information resources & training in the university's housing office (8/88 to 5/92).

  Teaching in Junior College (Phillips Junior College of Augusta, Augusta, Georgia) , University (Eastern Kentucky University, Richmond, Kentucky; Western Kentucky University, Bowling Green, Kentucky), and secondary education (Earle C. Clemens Job Corps Center, Morganfield, Kentucky) settings. At Phillips, successfully taught basic speech communications, micro/macro economics, human resource management & business education to increasingly larger classes (3/87 to 6/88); at Eastern Kentucky University, assisted with instruction in military science & with small group instruction on electronic mail & filing and in computer literacy education (8/88 to 5/92); at Western Kentucky University, team-taught computer literacy and electronic mailing/filing courses in exchange for computer access accounts (9/92-5/94); and at Earle C. Clemens, taught health education and some computer-literacy classes for difficult teenage youth sent to the center from throughout the southeastern United States and its eastern territories (11/97 to 4/98).

  Youth Activities Management as director of youth program services (U.S. Army Armor Center, Youth Activities Division, Ft. Knox, Kentucky), serving both Boy & Girl Scouting programs at a large military installation (1/76 to 9/77); as Director of Youth Agency Programs (U.S. Army Signal Center, Family Support Division, Ft. Gordon, Georgia), also serving as caretaker of three buildings & 600 acres of camping & wilderness area for community usage (11/86 to 10/87); & as a Paraprofessional Executive for a national youth agency (Boy Scouts of America Area II Southeast Region, Nashville, Tennessee) organizing & extending the Scouting programs & working with rural & intercity youth & adults in eastern Kentucky, western Virginia, & northeastern Tennessee (5/78 to 5/81).

  Military Leadership and Management on active duty or with either of the United States Army's reserve components, in a succession of key military roles and positions: Senior Assistant to an installation's Public/Community Relations Director; Small Group Supervisor, supervising 13 military personnel; Information Management Manager, supervising 27 military & three civilians & a budget of over $2M; Administrative/Personnel Manager, supervising 13 military personnel; Executive Assistant to a Middle Manager, concentrating on health & safety, equal opportunity & sexual harassment, & community relations issues; & maintenance of a combination military/commercial vehicle fleet of 72 vehicles & communications shelters/trailers; Mid-level Manager with responsibilities for 275 communications personnel in a region, vehicle fleet maintenance of 72 military/commercial vehicles & three buildings, while executing a budget of $7.8M; Conference Planner/Director for an annual international communications conference; Youth Programs Operations Manager; Personal Assistant to a Chief Executive Officer of a communication/security organization supporting the 88 Summer Olympics; Evaluation Team Member & later Chief; Operations & Personnel Support Assistant to a Chief Executive Officer during the Iraq War (Operation Desert Storm), supervising 17 military & four civilian personnel; as Assistant Mobilization Manager to a west-coast communications facility; & Personnel Operations Manager, Personnel Managerand later Community Relations Director for a regional reserve command; Information Management Manager, installing desktop and laptop computers, Internet resource tools and some networking software & hardware while supervising 8 military and 7 civilian personnel in Hungary, Bosnia, Croatia, and Germany (during Operation Joint Endeavor/Joint Guard) while responding daily to helpdesk-related inquiries; Deputy Public/Community Relations Director, with supporting European/African deployment duties to the European Command's sole deployable logistics base command;Public/Community Relations Director for the Army's only combined active/reserve logistics support command. Deputy Director of a joint public relations, information management and marketing group in Central America (Operation New Horizons) communicating the stories of more than 20,000 American military personnel being deployed in five nations within a seven-month period of time. Executive Officer of a public relations, information technology and marketing group at the Pentagon coordinating the tenth anniversary of the Army Reserve's involvement during Operations Desert Shield and Desert Storm.

Currently assigned as Commander/CEO of a regional strategic and operational public affairs organization, managing over 100 Army Reserve Soliders in 4 states, with a budget of $1.8M and equipment valued at $2.6M. Will leave command in mid-summer, 2004 after successfully recalling and deploying the organization to Kuwait and as the first public affairs organiztion in the former Presidential Palace in Baghdad, Iraq with no loss of life or significant equipment losses. Organization was largely responsible for embedding and forward onward movement of some 2700 international journalists, editors, broadcasters and news anchors into the Southwestern Asian theater during Operations Enduring Freedom and Iraqi Freedom.

  Sales & Marketing in outdoor (Riddle-Rogers, Inc., Augusta, Georgia) and indoor (J.C. Penney's, Augusta Mall, Augusta, Georgia; Sears, Roebuck and Company, Greenwood Mall, Bowling Green, Kentucky; Lowe's Home Center of Bowling Green, Kentucky) environments. At all, sold electronic typewriters, word processors & associated furnishings; at Penney's and Sears, sold computer -related merchandise and many other kinds of home entertainment & electronic items as well as selling of other items through catalog referrals. At Penney's, led sales team of four for 7 months, during which section was recognized & I was personally recognized for quality customer service & for sales achievement; at Sears and later at Lowe's, was personally responsible & was recognized for excellent customer sales & service in computer hardware and software & sold 90 percent of all computers and related materials with less than 7 percent return/exchange rate. Known as the "Home/Office Man" by customers at Lowe's, my Lowe's store was one of three stores successfully experimenting with the sales and support of home computers and hard/software accessories. Designed and modified existing "home/office" planagrams and directed computer sales and service. Was part of team recognized as the best sales team in the Region for two successive quarters and I was honored by the corporate offices for my personal efforts in customer satisfaction and computer sales assistance (4/87 to 6/88; 6/94 to 10/95).

  Computer Literacy Help Desk/Instruction (Blackeagle Services of Kentucky, Henderson, Kentucky), providing clients with basic instruction and assistance in how to purchase, setup, use, and modify their personal computer items; offering in-home coaching on computer software usage as well as getting to and finding their way around the Internet; expanded shortly before leaving for latest Army mission to Balkans and Germany to include basic and some intermediate-level Webpage creation/design (fulltime 10/95- 9/98; parttime 3/92-10/95). Also worked with a startup firm that attempted to enter the helpdesk market (CLR Technologies, Evansville, Indiana), as I organized and engineered their helpdesk services, coached other helpdesk support representatives found and evaluated help desk software, and responded to calls from individuals using one of two local internet service providers (9/95-11/95) and as temporary help to a local insurance firm composing new versions of existing forms using Pagemaker and Microsoft Word (Northfield Insurance, St. Paul, Minnesota) and with designing new forms upon request from underwriters and other divisions (10/98 - 03/99).

  Developmental Disability Provider (RiverValley Behavior Health, Henderson, Kentucky), providing living and personal care modeling and services to 14 clients with various degrees of developmental disabilities (5/96- 6/97 and from 5/97-9/97).

Awards/Honors

Two Meritorious Service Medals, Seven Army Achievement Medals, three Army Commendation Medals, three Joint Service medals, three Humanitarian Service Medals, Global War on Terrorism Service and Expeditionary medals, Armed Forces Service Medal, Good Conduct, Military Outstanding Volunteer Service, National Defense & Civilian Service Medals, other awards for overseas active & reserve service, military service, community service & leadership; Expert Field Medical Badge holder & recipient of awards from organizations in support of the United States armed services; recipient of Keith A. Ware Military Public Affairs/Journalism Award (in 1977 as part of staff of Inside the Turret, Fort Knox, Kentucky; in 2001 as part of staff of the Blue Devil II, Fort Snelling, Minnesota; and personal award in 1998 for field newspaper/newsletter);

Eagle Scout Badge with Silver & Gold Palms, William T. Hornaday Gold Medal, Certificate of Heroism/Heroism Medal, Exploring Achievement Award, Arrow of Light & all other awards which can be earned or received at the unit, district, local Council & Regional levels for service & training; awards from the Catholic, Jewish & Protestant churches for Scouting leadership & service; awards from a German & a British Scouting Association for Scouting leadership & service; Wood Badge Training Awards as a Scoutmaster & as a Explorer Trainer/Advisor;

four Outstanding Customer Service Awards from J.C. Penney's as well as recognition as the top sales associate of the month for five months--three of which were consecutive; an Outstanding Customer Service Award from Lowe's Home Centers;

named as a "Outstanding Young Man in America" in 1986 & 87, a member of "Who's Who Among American High School Students" in 1977; & commissioned by three Governors as a "Kentucky Colonel", the highest civil honor rendered to citizens in Kentucky.

Publications

Authored several short stories published in various military-related and electronic publications, three fiction novels and a non-fiction book which have not been published; excerpts are found on more than 40 websites in the United States, Canada and Germany. Authored a user guide as well as 47 DEC VAX computer programs that were used as parts of an integrated computer menu/applications program for students at Eastern Kentucky University over a two year period. Have created and placed more than 500 web pages onto the World Wide Web, mostly dealing with Scouting and youth program issues as well as creation of pages for various Scouting organizations and units throughout the state. Contribute to and provide daily content for the U.S. Scouting Service Project (USSSP)'s website in several areas related to organization, extension, uniforming and programming.

Skills

Literacy in DOS/Windows/Mac/Geos environments, to include experience in Win3.1, 3.11, 95, 98, 2000 DOS versions up to and including DOS7, all Geos versions; and Mac versions to System 6; Complete Internet literacy to include setting up and using several freeware, shareware and commercial software programs; Word processing using Enable, WordPerfect, Microsoft Works, Microsoft Word & Geo/NewWrite; electronic publishing on the Internet using DiDa Pro, HTML Editor, NaviPress, WebPress, FrontPage and other programs; desktop publishing using Pagemaker, Ventura Publisher, Publish-it, Geo/NewDraw & several smaller programs; public speaking & writing; audiovisual construction & presentation using Harvard Presentation Graphics/Harvard Graphics, Microsoft PowerPoint, PrintMaster & others or by traditional 35mm slides; can speak and write German & some Spanish;installation & relocation of telephone, computer hardware devices & basic wiring; programming using IBM DEC Digital Command Language simple programs for users using the VAX family of minicomputers & mainframes and development of a communications shell for users of Geoworks Ensemble called "Kermit for Geoworks;" BSA National Camping School (Environmental/Conservation) and Project Learning Tree/Project WILD graduate and staff member. Built 17 personal computers with Internet capabilities for a military operations organization using off-the-shelf hardware and "older machines". Built and currently use two desktop computers at home from shells and used spare parts.

Highest Department of Defense security clearance: TOP SECRET/SBI.

References available upon request.

Additional Information:

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Last Update: 8 April 2004

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